Digital Tickets for Rio Carnival 2025 – A Smarter Way to Experience the Show!
The biggest celebration on Earth just got even better! For Rio Carnival 2025, all Grandstands and Allocated Chairs tickets will be 100% digital through Ticketmaster’s Quentro Digital Wallet App. No more lost tickets, long pick-up lines, or last-minute worries—just seamless access to the Sambadrome straight from your phone.
📽 Watch the Video Tutorial Below to See How It Works!
Why Go Digital? The Benefits at a Glance
- 🌟 Fast & Easy Access: Skip the ticket booths and head straight to the parade. Just scan your digital ticket at the entrance and step into the magic!
- 🔒 Enhanced Security: No risk of losing your ticket! With dynamic QR codes that refresh every 15 seconds, your tickets are protected against theft, fraud, and duplication.
- 📲 Your Ticket, Always with You: Forget about physical tickets! With the Quentro App, your ticket is always on your phone, ready when you need it.
- 💚 Eco-Friendly Choice: Less paper, less waste! Join us in making Rio Carnival more sustainable while enjoying an unforgettable experience.
- 👨👩👦 Share Tickets with Ease: Need to send a ticket to a friend or family member? Transfer it instantly through the App—no more physical handoffs required! But attention: All transfers are definitive.
How to Redeem Your Digital Tickets?
Step 1 – Check Your Email
Look for an e-mail from [email protected] with the subject: “Você recebeu ingressos de Bookers International / Bookers Brazil para Carnaval RJ 2025.”
Step 2 – Access Your Tickets
- Open the e-mail and click “Ver Ingressos” to go to Ticketmaster Brazil, not your Original Ticketmaster account
- Click on “Aceitar Ingressos”
- Log in or create an account using the same email registered with Bookers
- After logging into your Ticketmaster Brazil Account, click on “Enviar”
🗣️ Want to change the language of the app to English? Scroll to the bottom of the page and choose your preferred language.
Step 3 – Download the Quentro App
- Get Quentro from the App Store (iOS) or Google Play (Android).
- Log in with the same email you used for Ticketmaster Brazil/Bookers.
- Enter the access token sent to your email.
Step 4 – You’re Ready for the Parade! 🎭
- On the big day, open the Quentro App, select your ticket, and scan it at the entrance.
- No internet? No problem! The app works offline at the Sambadrome gates.
Need Help? We’ve Got You Covered!
📍 In-Person Assistance
From February 24th to March 8th, visit our Hospitality Desk in Copacabana to:
- 🎟 Retrieve your digital tickets
- 👕 Pick up your Rio Carnival T-shirt & subway passes
- ❓ Get answers to all your questions
😇 At the Sambadrome
Look for our 100+ Rio Carnaval Angels, ready to help you and make your experience unforgettable!
Ready for the Most Spectacular Show on Earth?
Your Rio Carnival 2025 adventure is just a few clicks away! Make sure to download the Quentro App, set up your tickets, and get ready to dance, celebrate, and experience the energy of the world’s greatest party!
📲 [Download Quentro Now] 🔗 [Talk to our Bookers team]
Frequently Asked Questions (FAQ)
1. How do I receive my Rio Carnival 2025 digital ticket?
After purchasing, you’ll receive an email from [email protected] with the subject: “Você recebeu ingressos de Bookers International / Bookers Brazil para Carnaval RJ 2025.” Follow the instructions to access your tickets via the Quentro app.
2. What is Quentro?
Quentro is Ticketmaster’s digital wallet app that securely stores and manages your tickets, IDs, and bookings for seamless access.
3. Do I need an internet connection to use my digital ticket?
No! Your ticket will be stored in the Quentro App and will work offline at the Sambadrome entrance. Just open the app and present your ticket for scanning.
4. Can I transfer my ticket to someone else?
Yes! You can easily transfer tickets, one time only, to friends or family, directly through the Quentro App—no need for physical handoffs.
5. Why can’t I use a screenshot of my ticket?
For security reasons, screenshots are not allowed. Your QR code is dynamic and refreshes every 15 seconds. This prevents fraud and ensures only valid tickets are used for entry.
6. What should I do if I need help to redeem my tickets?
We’re here to help! Contact us via: WhatsApp, e-mail, phone or visit our Hospitality Desk in Copacabana (Feb 24 – Mar 8) for in-person assistance.
7. I got digital tickets. How do I get my Metro Passes and Bookers T-shirts?
Visit Bookers Hospitality Desk located in Copacabana, open from February 24th through March 8th, 9 AM–9 PM local time.
8. How do I recognize and use the Rio Carnaval Angels assistance?
The Rio Carnival Angels are available to assist all carnival goers, regardless of where they purchased their ticket package. They will be delighted to help you with any questions or information related to Rio Carnival 2025.
9. What if I don’t get any email until the Parade Date?
Contact Bookers Customer Service immediately. We’re here to help! Reach us via: WhatsApp, e-mail, phone, or visit our Hospitality Desk in Copacabana (Feb 24 – Mar 8).
10. What if I have an old cell phone and do not have enough memory to download Quentro?
The Quentro app is designed to manage e-tickets, digital IDs, and bookings. Its download size varies depending on the platform and version:
- iOS Devices: The app is approximately 67.3 MB in size.
- Android Devices: The app’s size ranges from around 62 MB to 106.5 MB.
11. I do not have a cell phone, nor am I internet savvy. Can I have my tickets switched to paper tickets?
All Grandstands and Allocated Chairs are now digital. Please contact us in case you are unable to retrieve your tickets to Quentro app Digital Wallet.
12. How do I know that this is not a fraud?
Bookers International is a long-time trusted Tour Operator and the #1 source for Rio Carnival Tickets. For more information on how to buy your tickets safely, please visit this link here.
13. I want to have a paper ticket as a souvenir. Can I print it from Quentro app?
Printing or making a screenshot of your ticket is not an option within the Quentro app.
14. If I need help to redeem my tickets, am I going to need any documentation?
You can redeem your tickets online. If you need assistance at our Hospitality Desk, please bring a picture ID and the credit card you used to make the purchase.
15. How many times can my ticket be transferred?
Quentro’s Ticketmaster allows you to transfer your ticket once. If you booked multiple tickets, you may transfer them individually to friends and family, but they will no longer be transferable further.
16. Can another person go to the Hospitality Desk to get help redeeming my tickets?
No, unfortunately, only the person who made the ticket order will be able to redeem the tickets.
17. Will my Allocated Chair be marked on the ticket inside Quentro?
Yes, the allocated chair row and number will be displayed on the ticket inside the Quentro Digital Wallet.
